Replace Your IT Headaches with Stress-Free Support

from Clear Connect Helpdesk

 

Supporting your IT systems can be draining — on your time, on your finances, and on your patience. If the amount of IT work at your business has grown out of control, if it’s difficult to keep up with rapidly emerging technology, or if you simply want to cut some costs, you need Clear Connect Helpdesk.

  • Take the hassles of IT completely off your plate: focus IT resources on revenue-generating projects
  • Get local support: no international outsourcing; your Clear Connect Helpdesk team is based in Southeast Michigan
  • Keep operating:  business doesn’t need to grind to a halt because a problem popped up while your IT person is on vacation
  • Save money: no need to pay for additional IT staff, trouble ticket systems, or on-demand support
  • Solve more problems: boost your small or non-existent IT team with the wide-ranging expertise of a whole team of IT masters
  • Address problems before they’re problems: we monitor your network, hardware and software to identify potential issues before they affect your business

Ready to put your IT in the hands of experts?

Pricing and Packages

Single Machine HD Light HD 10 HD 20 HD 30
Support for 1 Workstation or Server Support for 5 Workstations, 1 Server Support for 10 Workstations, 1 Server Support for 20 Workstations, 1 Server Support for 30 Workstations, 1 Server
Cost (at least 36 mo. term)

$29.99/mo.

$149/mo.

$269/mo.

$499/mo.

$699/mo.

Remote Support
Remote Monitoring
Patch Management
Audit & Inventory
Anti-Virus/Anti-Malware
Onsite Support as needed, $249/2 hours 2 half day visits/year included  4 half day visits/year included  8 half day visits/year included  12 half day visits/year included

 

Setup fees: the lesser of $29/machine or $99/package

Helpdesk support may be limited in certain locations. Please contact us to confirm availability.

Have more than 30 workstations? Let us customize a solution for you.

Cost Comparison for a 20-Person Business:

In-House IT Support Tech vs. Clear Connect Helpdesk

In-House IT Tech Cost

Clear Connect Helpdesk Cost

Salary: $50,000/year
Benefits: $10,000/year
Cell Phone/Laptop: $3,000/year
Total Cost: $63,000/year

$5,250/month

$499/month

More than 10x LESS than the cost of In-House IT

Not All IT Support Is Equal

Despite seemingly similar offerings, not all Managed Services Providers are the same. Many smaller providers promise quick resolution to your IT issues, but with limited staff they fall short in the fairly common event of multiple customers simultaneously needing help. On the other end of the spectrum are mass service providers, who can deliver robotic, overly scripted support, often from foreign countries, and all without ever really listening to your needs or understanding your problems.

At Clear Rate Communications, customer service is our #1 priority. We’ve worked hard to strike the perfect balance between having an ample, capable staff of highly qualified technicians and delivering the personal support you’d expect from a local Michigan company. We include onsite support in every Clear Connect Helpdesk package, and your call will never be answered by someone in another country.

Ready to talk?