Unified Communications

State-of-the-art voice and video communication for your business

Clear Rate Unified Communications (UC) delivers a single, integrated platform that brings together all the ways a business communicates and collaborates — voice calls, video meetings, messaging, email, file sharing, and more — so employees can connect, work from anywhere, and seamlessly move from any device.

• One platform for phone, video, chat, and collaboration tools

• Works anywhere — office, home, or mobile

• Improves efficiency by reducing app-switching and missed messages

• Enhances customer service with faster, smarter communication

Best of all, the low upfront and monthly cost won’t break the bank.  Clear Rate UC includes a hosted IP PBX and is a great solution to replace your expensive, on-premise PBX.

A wealth of capabilities that help make your business more productive

• Manage calls, contacts, and voicemails online with the friendly User Portal.
  
• Easily manage business features online with the Administrator Portal.
• Communicate faster with Outlook integration including click-to-dial and voicemail-to-email.
  
• Personalize and manage calls with features like find-me/follow-me and simultaneous ring with your mobile device using Call Manager.
• Get incoming calls routed quickly with a customizable menu of voice responses using Auto Attendant. Works in tandem with music-on-hold for a pleasant customer experience.
• Manage your usage and expenses for easy client bill-back. Get a detailed record of your usage by account using friendly account codes.
• Communicate with your customers more efficiently with Contact Center for call centers.
• Work from anywhere with Unified Communication. Integrate voice, instant messaging, video, webinars, and email into a single, cross platform user experience. (MaX UC) 
  

The Clear Rate Difference:

• Power of One. One provider, one invoice, one dedicated contact
• Boutique, 24/7 Michigan-based service. Fast, reliable technical support, with no long waits for cross-vendor troubleshooting
• Customized Solutions. We coordinate across vendors to offer custom solutions at the most competitive price.
• 25-year History of Innovative Technology. Ensuring your business benefits from our expertise, the latest technologies, and communication efficiencies.
• Advanced Network Operations Center. State-of-the-art command center that monitors voice and data network connectivity and performance around the clock.