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Terms of service

Ohio customers: click here for our Ohio Terms of Service

I understand that my local, local toll (intraLATA), interLATA and international long distance telecommunications services that I am requesting will be provided by Clear Rate Communications, Inc.  I understand that all local and long distance services are subject to applicable state tariffs on file at state regulatory agencies and/or Clear Rate Communications' Terms of Service available online at www.clearrate.com or by calling customer service at 1-877-877-4799.

I understand that an independent third-party verification system will record my request to switch my local and/or long distance service prior to activation.

Rates charged for residential and business services are billed on a 24-second minimum, 6-second thereafter basis, 24 hours a day, 7 days a week, with no variations for holidays, weekdays, or weekends. This includes Direct Dialed 1+ calls to domestic locations.  International calls and calling card calls are billed with a one-minute minimum and a 30 second minimum, respectively. A $.52 cent per call charge will be added for calls placed from Public Payphones.

Unlimited Long Distance calling plans provide unlimited long distance for voice calling in the lower US 48 states only. The unlimited calling plans are for voice use only, dial-up, modem and any other data calls are specifically excluded from the unlimited plans. Alaska, Hawaii, Puerto Rico, and US Virgin Islands are billed at $0.24 per minute. Per minute long distance rates & plans are only valid for voice calls to the lower US 48 states. Alaska, Hawaii, Puerto Rico & US Virgin Islands are billed at $0.24 per minute.

For service packages that include unlimited Local, Intra-LATA (Local-Toll) and/or Inter-LATA usage (Long Distance), the services are available for standard residential/business voice calling only. If it is determined that usage is not consistent with standard residential/business voice applications, such as for Internet access services, commercial facsimile, auto-dialing, telemarketing, or other high-usage use, Clear Rate may immediately suspend, restrict or cancel the customer's service without prior notice and assess an additional 4.9 cents per minute charge for every minute beyond 4,000 minutes. Any usage in excess of 4,000 minutes per month shall be presumed to be not consistent with voice applications and shall be subject to the conditions above.

I agree that Clear Rate Communications has the right to obtain a current credit report in connection with Clear Rate Communications' review of my application for service, and that Clear Rate Communications has the right to report to others its credit experience with me. Upon my request, Clear Rate Communications will provide me with the name and address of each consumer reporting agency from which Clear Rate Communications obtained a consumer report about me. Clear Rate Communications will review my credit history and income to determine if I qualify for service without a pre-payment.

In some areas, there is a One-Year Commitment on Clear Rate Telephone Service. Where applicable, you will may be asked to agree to the One-Year Commitment as part of ordering your service with Clear Rate Communications. The penalty for breaking the One-Year Commitment is an Early Termination Fee, which is equivalent to the monthly service charge times the remaining months of the commitment.

For customers who purchase, transfer, or renew a domain name using Clear Rate as a registrar: You agree to be bound by the terms listed at http://opensrs.com/resources/contracts/exhibita.htm,as well as ICANN's UDRP policy at http://www.icann.org/dndr/udrp/policy.htm