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Helpful Customer Resources

Access video tutorials and support materials or download apps


Online BillCenter

Online Bill Center User Guide

PDF

Self Installation Videos

Home Connect Self Installation Video

Download

Business Connect Self Installation Video

Download

Admin & User Portals

CommPortal End User Video Tutorial

Watch

CommPortal Business Group Admin Video Tutorial

Watch

CommPortal Quick Start Guide

PDF

Voicemail & Fax

Voicemail User Guide

PDF

uControl Fax – How to Send an Outbound Fax

PDF

Download uControl Fax App

Download

uControl Fax App Setup Instructions

PDF

Residential Voicemail Users Guide

PDF

Unified Communications

MaxUC Mobile Video Tutorial

Watch

MaxUC Desktop Video Tutorial

Watch

MaxUC Mobile Quick Start Guide

PDF

MaxUC Desktop Quick Start Guide

PDF

MaxUC App for PC*

Download

MaxUC App for Mac*

Download

Voice Operator Panel

Download

Hosted IP PBX Phones

Polycom VVX 310 User Guide

PDF

Polycom VVX 410 User Guide

PDF

Polycom VVX 500/600 User Guide

PDF

Polycom VVX 1500 User Guide

PDF

Polycom IP 5000 Conference Phone User Guide

PDF

Polycom IP 6000 Conference Phone User Guide

PDF

Polycom IP 7000 Conference Phone User Guide

PDF

Polycom CCX User Guide

PDF

Yealink T33P T33G Quick Start Guide

PDF

Yealink T54 Quick Start Guide

PDF

*THIS IS PRODUCT IS OWNED AND OPERATED BY AN UNAFFILIATED THIRD PARTY.THIS PRODUCT IS NOT INTENDED, DESIGNED OR FIT AS A PRIMARY METHOD TO ACCESS EMERGENCY SERVICES. There are important differences between traditional telephone services and the Product. The Product may not function during a power outage, internet connectivity interruption, or system failure on the device on which it is running. The Product is not a replacement for your primary telephone service. (See product End User License Agreement for more details)